Live agents are lightly fast. connecting with u and they have great and excellent customer service. Iv won over couple hundred over thousand after withdrew 2weeks in a row so far and I had a couple chances before that to withdraw a good amount of easy to win cash for a very little deposit bonus and promotions is worth it even if they don't have all the games that most casinos do have. But they have the games that will just let u free flow with the wins ultimately but b cautious not to b stuck on the same game when the win rate drops down move on to the next game for yr next bankroll stacks of cash.. Happy gaming enjoy. Don't forget sign up for imperial wins casino and no what I mean. Please rate my review thanks alott Arrah